"It Started With A Cracked Screen" Do your research about where NOT to go to get your phone or computer fixed #consumer #tech #mobilephone #repairs
It's just a crack in the screen...... Not my usual kind of blog post. The smartphone has become part of everyday life. For a business like mine it had opened up new avenues to spread the word about my clients as a PR. I found some of these shut suddenly when my phone hurtled to the kitchen floor. Just a cracked screen. I worried the phone may cost a fortune to fix, but got similar quotes from about 3 people and so when one of them called back promising a 48 hr turnaraound, and 6 months warranty, I thought, I could trust the friendly voice of "John" at the other end of the line. The UPS driver arrived within 10 minutes and my phone was in a padded envelope off to Elite Phones And Computers in Manchester. This was a mistake. I hadn't checked the reviews online, something I always do, and warn other when I find the bad ones. I sent the phone on Friday and on Monday checked on progress, using the on-site messaging service the company prefers to use instead of ema...